I hate Nandos

I used to like eating at Nandos. In fact, that place used to be my favorite restaurant. I used to enjoy the great food. The service used to be good as well and usually quite fast. And on top of everything, back home there's no Nandos...

But something's changed lately. Now Nandos sucks. My last two visits were horrible. Here's why:

Horrible visit #1 (Mid Valley Megamall)
Me and my friend got hungry in Mid Valley Megamall. Where to go? Nandos, of course. Knowing the place had great food the choice was really easy. McDonald's, KFC, and Burger King are boring and the fact that I hadn’t been to Nandos for a while also kicked in.

Anyway, so we got there, ordered our food and sat down at a table. We got our unhealthy drinks (cokes) pretty fast and so we started talking and bitching on the regular stuff. After a while, I noticed that the place wasn't crowded and that some employees were just sitting around doing nothing. But no food came.

As time went by we didn't get less hungry. After about 15 minutes we started wondering where the hell our food were. After another five minutes or so this big Middle Eastern family walked in. Surprisingly nobody greeted them (greting is usually a routine at Nandos's) so they sat down on an empty table not too far from us. Even more surprisingly: Nobody bothered to take their orders. There they were sitting for about half an hour or so without any service what so ever, before they finally left totally pissed off.

The employees ignored them. And us too, for that matter. Our food were no where to be found. So shortly after the Middle Easter's, we left as well. This was after about 40-45 minutes. We had been waiting there for almost an hour without getting any food! So we paid for the cokes (which we probably shouldn't but did) and left.

Without eating.

Horrible visit #2 (Petaling Street)
Ok, the area sucks. We all know that horrible place where you have lot's of friends who pull you and scream at you. But we were there and we were hungry. Having the previous Nandos incident fresh in mind, I was kinda having this "don't go there" feeling but was hoping that it couldn't get worse then the last time. Well, it could.

The side orders were gay. Since there was no damn rice left in the building I went for corn (bad choice). Wait a minute... no rice? This is like Malaysia! WTF!? No rice in one of the world’s biggest rice eating nations?!?! Anyway, we got our cokes (still being unhealthy) and waited patiently for the food. We ordered the same meal, quarter of a chicken with 2 side orders. As usual.

So, we waited. After 10 minutes or so the food arrived. Hurray! I was so relieved that we could actually eat this time. It was Incredible. Then I looked at my plate: It was filled with salad (which is naturally good), a dry burned corn stick (totally not good), and what's even worse, the chicken, the base ingredient of this meal, was TINY. Hey, I ordered a quarter of a chicken but got like a leg or foot or something. I looked at my friend's plate: He had an enormous piece of chicken. Then I looked at my plate again. I almost cried inside and asked myself: "What have I done to deserve this?"

Anyway, I decided to be a good customer and to not complain. But when my friend asked the waiter if we had got the correct meals I exploded. Kinda exploded anyway. According to him (the rotten waiter) what we had were correct and EXACTLY the same. How can that be I asked and pointed out that my chicken piece was smaller than my friend's, which by the way looked unusually large. The waiter said they were the same but I had the leg part and my friend got the breast or something. He was insisting that they were the same even though they clearly weren't! Same price maybe, but that's about it.

In the end he offered to replace my meal but I said no. I was gonna eat my tiny chicken, it was mine after all. Besides, I don’t want some kitchen moron spitting on my food. He apologized (which meant practically nothing) and left.

After eating, we went to pay. Oops, no change he said and ran down for a while. Then he came back with one or two ringgit in small coins. WFT!!! What as snake! Not only was I cheated on the food and now the change as well. Fine, keep the fucking change I thought to myself. We left.

Do I even need to say that I was still hungry?

That's why I hate Nandos nowadays. The once nice restaurant has transformed itself to I don’t know what. The service is lousy and the food sucks. These days I prefer any mamak or restaurant over the place I used to like.

I say go McDonald's, KCF, or Burger King. At least there you know what you get. And that you WILL get it. Nandos – nandover yourself back to South Africa or wherever you come from! You're officially dead.

RIP Nandos